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| About Us Leigh Toy Fair are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Leigh Toy Fair 45 Broadway West Leigh-on-Sea Essex SS9 2BX United Kingdom Phone: 01702 473288 Email: online@leightoyfair.co.uk Tax Registration Number 849050028 |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit/debit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept Visa and Mastercard. You may send your credit card information via phone if you prefer or over the Internet using our secure payment method. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling When can I expect my order? Leigh Toy Fair will dispatch your goods as soon as possible after receipt of your order. As long as items are in stock we usually aim to deliver your order within 5 - 10 days (Please note that this applies to the UK only). Please allow up to 28 days for the delivery of goods that are out of stock. Any item that is out of stock will be placed on backorder for you and sent on when in stock. In cases such as these you will receive full written confirmation of the expected delivery date and you will have the opportunity to cancel your order and receive a full refund should the delivery date be unsatisfactory. If you wish to query an item's availability prior to ordering please do not hesitate to contact us via phone or email. How much will delivery cost me? Delivery to the UK and Ireland costs £3.95 inc VAT (£3.36 before VAT) for complete orders of goods not per item, although large/heavy items may have a postage surcharge (displayed at item section and at checkout). Delivery outside the UK and Ireland costs £9.95 inc VAT (£8.47 before VAT). |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added (except on VAT free items, i.e. books & clothes). All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted via our secure payment providor (Protx). You will be redirected to this site when your details are required and the gold padlock symbol should be clearly visible in your browser status bar. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01702 473288 (International +44 01702 473288) or fax us on or write to us at 45 Broadway West Leigh-on-Sea Essex SS9 2BX United Kingdom |
| Privacy Policy Leigh Toy Fair do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. |
| Returns Policy We would like you to be happy with all purchases made from this website. If you find any item unsatisfactory we offer a 30-day money back guarantee as long as the packaging is fully intact. Postage for any item returned that is not damaged or faulty remains the responsibility of the customer. If you wish to return an item in this matter please contact us. Faulty or Damaged Goods Should you find any item is damaged or faulty, please contact us immediately upon receipt and we will send a returns form with instructions for sending us back the item. We will refund all postage costs incurred by you the customer. We will endeavour to replace your faulty item as soon as possible or arrange a refund should you be unhappy with this arrangement. Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |